Cryptolock End of the Line....

We are officially at the end of any hope. We contracted this virus a couple of days ago and of course, it encrypted all of our photos and vidoes of our children. We tried everything we could, but utimately decided we would pay the ransom as we wanted our memories back. When we followed the link they provided, we are now unable to get the virus back and therefore we can't even pay the stupid biticoins. We have until 8pm to pay or we have forever lost our momentos. I'm totally beside myself. Anyone have any ideas please?

Edit: Moved topic from Virus, Trojan, Spyware, and Malware Removal Logs to the more appropriate forum. ~ Animal

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