Unable to activate System File Protection in purchased MalwareBytes

I bought MalwareBytes because I had been using the free version for so long and swore by it. But now I can't enable System File Protection. I've been going back and forth with their Tech Support department and so far there is no resolution. They had me run various software (like mbam-check-2.0.0.1000.exe and ComboFix), as well as do virus scans outside of Windows, but still the 2 checkboxes just will not be enabled. Does anyone have any idea about why this might be happening?

via Bleeping Computer Last 20 Posts http://www.bleepingcomputer.com/forums/t/510600/unable-to-activate-system-file-protection-in-purchased-malwarebytes/