Infected with ZeroAccess Rootkit, repeated scanning has not eliminated it

Dear Bleeping Computers team,

a few days ago, I became aware that my laptop has been infected with the Zero Access rootkit (shows up as Google Update.exe). I read through various forums etc., scanned my computer with different programs, and told them whenever they found it, to remove it. So far, this has not helped; another rootkit malware removal program was also not successful.

My system is Windows 8.

Could you please help me remove it? I think it's already acting in the background, my ISP threatened to cut me off today, because they claim that viruses/trojans/etc. are being sent from my IP address.

Thank you for your help!

Best wishes,

Anke

via Bleeping Computer Last 20 Posts http://www.bleepingcomputer.com/forums/t/509644/infected-with-zeroaccess-rootkit-repeated-scanning-has-not-eliminated-it/